Maddox’s range of services and expertise, from rigging to distribution systems installation, helps all of our customers look good. But some of those customers value that recognition more than others.
At the beginning of this year, we went through an exercise that required us to take a close look at our best customers and provide reasons for why they were doing business with us. After a while, we started to notice that three distinct groups naturally formed: experience enjoyers, overwhelmed overachievers and trust seekers. If you are an overwhelmed overachiever, you’re probably reading this on your day off.
At work, overwhelmed overachievers are the people who constantly get work piled on their plates because they always get the job done. They are responsible and hardworking, but sometimes they get so buried that they can’t do it all alone. In other cases, projects arise that these customers don’t have the technical know-how to handle or the projects are just too big for even the best overachievers to manage.
Earning recognition for doing a good job is a big driving force for these guys, which is why they ultimately come to us. They don’t want to fail, so when they are overwhelmed, they know we can help. They know that we are focused on solving problems, not creating them. They know that they won’t have to hold our hand on the site. We will show up ready and able to work. We’ll tackle the job and do it well for the overwhelmed overachiever. And we’re happy to help him earn the recognition.
Are you an overwhelmed overachiever? If you need a contractor who can get the job done so your load is lightened, contact us to learn more about Maddox. We’ll show you that working with a contractor doesn’t have to be yet another set of fires to put out. It can be smooth running, professional and fun all at the same time.
(Take the quiz to find out what kind of customer you are. Check out experience enjoyers and stay tuned to our blog for more on trust seekers.)
